Last Updated: August 21, 2026

Welcome to Sumae. These Terms & Conditions govern your access to and use of the Sumae website, https://sumae.in/ (the “Website”), and your purchase of products from us.

By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. About Sumae

Sumae is a jewellery brand offering thoughtfully designed jewellery products for everyday wear and special occasions.

The information, product descriptions, images and other content available on the Website are provided for informational and commercial purposes.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the Website are accurate.

However, slight variations may occur due to:

  • Screen and display settings
  • Photography and lighting
  • Manufacturing or finishing variations
  • Differences between individual pieces

Such variations do not necessarily constitute a product defect.

3. Product Prices

All product prices displayed on the Website are subject to change without prior notice.

Sumae reserves the right to correct pricing, product information or other errors that may occur on the Website.

If an order has been placed based on an obvious pricing or information error, Sumae may contact the customer regarding the order before fulfilment.

4. Orders

Placing an order on the Website constitutes an offer to purchase the selected product.

Sumae reserves the right to accept or decline an order at its discretion, including in circumstances such as:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment-related issues
  • Incorrect customer or delivery information
  • Other circumstances affecting the ability to fulfil the order

An order confirmation does not necessarily guarantee fulfilment if the product subsequently becomes unavailable or an error is identified.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your name, mobile number, email address, billing information and delivery address.

Sumae will not be responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payments

Payments may be processed through third-party payment service providers.

By making a payment, you confirm that you are authorised to use the selected payment method.

Sumae does not knowingly store complete sensitive payment credentials such as card numbers, CVV details or banking passwords.

7. Returns and Refunds

Returns are accepted only for products received damaged, subject to verification and approval by Sumae.

For approved damaged-product returns, the refund will be provided as store credit.

Please refer to our Return & Refund Policy for complete details.

8. Shipping and Delivery

Delivery timelines may vary depending on the customer’s location, product availability, courier service and other circumstances beyond our control.

Sumae will make reasonable efforts to ensure timely dispatch and delivery but cannot guarantee delivery dates where delays are caused by courier partners, weather, natural events, strikes, government restrictions or other circumstances beyond our reasonable control.

9. Website Use

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to the Website or its systems
  • Interfere with the security or operation of the Website
  • Copy, reproduce or commercially exploit Website content without permission
  • Use automated systems to collect Website content without prior authorisation
  • Submit false, misleading or fraudulent information

10. Intellectual Property

All content on the Website, including but not limited to:

  • Brand name and logo
  • Product images
  • Photographs
  • Text and descriptions
  • Graphics
  • Website design
  • Layout
  • Icons
  • Other original materials

is owned by or licensed to Sumae and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use such content without prior written permission from Sumae.

11. Third-Party Links

The Website may contain links to third-party websites or services.

These links are provided for convenience, and Sumae does not control or guarantee the availability, accuracy, security or privacy practices of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, Sumae shall not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of the Website or products purchased through the Website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Force Majeure

Sumae shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, acts of government, strikes, transportation disruptions, technical failures, pandemics, or other unforeseen events.

14. Changes to These Terms

Sumae reserves the right to update or modify these Terms & Conditions at any time.

The updated version will be published on the Website with a revised “Last Updated” date.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms & Conditions.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts having jurisdiction in Mumbai, Maharashtra shall have jurisdiction over disputes arising in connection with these Terms & Conditions or your use of the Website.

16. Contact Us

For questions regarding these Terms & Conditions, please contact:

Sumae
Email: sumaebijou@gmail.com
WhatsApp: 9820377411
Address: Khar West, Mumbai 52, India