Last Updated: August 21, 2026
Sumae (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://sumae.in/ (the “Website”).
This Privacy Policy explains how we collect, use, store and protect your information when you visit our Website or purchase our products.
1. Information We Collect
When you browse our Website, place an order, contact us, or otherwise interact with us, we may collect information such as:
- Full name
- Mobile/WhatsApp number
- Email address
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting customer support
- Any other information voluntarily provided by you
Payment information may be processed through third-party payment service providers. We do not intend to store your complete card, UPI, banking or other sensitive payment credentials on our servers.
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil your orders
- Arrange delivery of products
- Communicate with you regarding your orders
- Respond to your queries and customer-support requests
- Process eligible returns or store credits
- Improve our Website, products and customer experience
- Prevent fraud, misuse or unauthorised activities
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted by applicable law
3. Sharing of Information
We may share necessary information with trusted third-party service providers who help us operate our business, including:
- Payment service providers
- Shipping and delivery partners
- Website and technology service providers
- Customer-support or communication service providers
- Government authorities or legal bodies where required by law
We do not sell or rent your personal information to third parties for their independent marketing purposes.
4. Cookies
Our Website may use cookies and similar technologies to improve functionality, understand Website usage and provide a better browsing experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
6. Third-Party Websites and Services
Our Website may contain links to third-party websites, payment services, social media platforms or other external services.
Sumae is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.
7. Children’s Privacy
Our Website is not intentionally directed towards children. We do not knowingly collect personal information from children without appropriate consent.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
For privacy-related requests, you may contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services or applicable laws.
Any updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Sumae
Email: sumaebijou@gmail.com
Address: Khar West, Mumbai 52, India
WhatsApp: 9820377411
